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79 Stockport Road, Ashton-under-Lyne OL7 0LQ
Mon - Fri : 09:00 AM - 06:00 PM

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide when using our website, which offers services related to Umrah, Hajj, and holiday packages. By using our site, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide when booking or inquiring about our services. This may include:

3. We use the information we collect for the following purposes:

Booking and Service Fulfillment: To process your bookings, payments, and ensure that your travel and religious journey arrangements are completed successfully.

Customer Support: To respond to your inquiries and provide support related to our services.

Marketing and Promotions: To send you updates, offers, and promotions related to our services, only if you opt in for marketing communications. Improving Our Services: To understand how you use our website and improve user experience and service offerings.

Legal and Security: To comply with legal obligations and protect our website, users, and company from fraud or security threats. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following instances:

4. Service Providers:

We may share your information with trusted service providers, such as airlines, hotels, or transport companies, to ensure the proper fulfillment of your Umrah, Hajj, or holiday package.

Legal Requirements: We may disclose your information if required by law, regulation, or government request.

Business Transfers: In case of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive data, such as payment information, is encrypted and securely stored. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect data regarding site usage. Cookies help us understand how users interact with our site, allowing us to improve performance and user experience. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website.

7. You have the right to:

Access and review the personal information we hold about you. Correct or update your personal information if it is inaccurate or incomplete.

Request the deletion of your personal data, subject to certain legal obligations.

Opt-out of receiving marketing communications by following the unsubscribe instructions in any promotional email you receive from us.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant updates by posting the revised policy on our website with the updated date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at: info@tawaaftravel.co.uk

By using our website, you acknowledge that you have read and understood this Privacy Policy.
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